A patient expert on call, so tech stops being a headache.
Phone acting up? TV won't stream? Strange pop-up on the computer? Call or chat with a real person who explains things in plain English and stays on the line until it works.
As easy as calling a friend.
Choose a plan
Pick Basic or Premium. It takes about two minutes and you can start the same day.
Call or chat
Reach us whenever something isn't working. Describe it however you like. No tech words needed.
We fix it together
We walk you through it one step at a time and make sure you feel comfortable before we hang up.
The everyday stuff that drives you crazy.
Phones & tablets
Texting, photos, FaceTime, bigger text, updates, and storage-full warnings.
iPhone tips →TV & streaming
Netflix, Roku, Fire Stick, smart TVs, and the remote with 60 buttons.
Streaming guide →Scams & security
Suspicious calls, scary pop-ups, password resets, and staying safe online.
Spot a scam →Computers
Slow laptops, email trouble, video calls, and printing that photo.
WiFi & internet
Dropped connections, new routers, and getting every device online.
Printers & devices
Printers, smart speakers, doorbells, and anything with a plug and a manual.
Be their kid again, not their IT department.
You love your parents, but the weekly "my phone is broken" call adds up. Sign them up, and they get a patient expert who's happy to explain things twice. It also makes a thoughtful gift for birthdays and the holidays.
Honest pricing. No surprises.
Month to month, no setup fees. Start with Basic and upgrade any time.
Basic
Great if you need a hand now and then.
- 2 support calls a month
- Unlimited chat help
- Phone and computer help
- 9am–7pm, 7 days a week
Premium
For peace of mind with every device in the house.
- Unlimited calls and chat
- Every device covered: phone, computer, TV, printer, WiFi
- Priority: you go to the front of the line
- 9am–7pm, 7 days a week
Secure checkout by Stripe. Questions before you sign up? Call (804) 596-0135. Cancel anytime by emailing hello@nexarasupport.com.
Good questions, plain answers.
Do I need to be good with computers to use Nexara?
Not at all. We explain everything in plain English, go at your pace, and never make you feel rushed or silly for asking.
How do I get help after I sign up?
Call or start a chat with us any day from 9am to 7pm. Tell us what's going on and we'll walk you through the fix step by step.
Can I sign up for my mom or dad?
Yes. Many members are signed up by a son or daughter. You pay, and your parent gets a friendly expert to call instead of you. More for families →
Is there a contract?
No. Plans are month to month with no setup fees. Cancel any time.
Will you ever ask for my passwords or bank details?
We will never cold-call you, and we will never ask for your bank login. If someone calls claiming to be Nexara and asks for money or passwords, hang up and call us at (804) 596-0135.
Ready to stop fighting with technology?
Pick a plan and get help today, or call (804) 596-0135 with questions.